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Car insurance can be an enormous investment. People pay for insurance for the security after an accident, so that they’ll be put back on the road quickly. But even with insurance, people find themselves in sticky situations after a car accident. They have to deal with collision centers, body shops, rental companies, or even have to shop for a new car or doctors for injuries that have sustained during the accident. The situation after a collision is quite stressful. Typically the insurance company needs to be there, but the common tactic companies use is called – delay, deny, defend. For this reason, at Expressway Collision we try to make the insurance claim process as smooth as possible for major and minor accidents.

What is delay, deny, defend?

During the insurance claims resolution process, you’ll soon notice your insurance company’s tactic to delay the process. They will make you wait longer to obtain the fair insurance amount, even though they are justified. Insurance companies do this in hopes that you’ll become frustrated and impatient with the long process, and accept the amount offered.

Besides delaying the insurance claim process, the insurance company also try to seek out any legal loopholes that they can use to deny your claims. Even though your claims are completely justified, your insurer may make attempts to discourage from getting fair compensation. As a result, you get a settlement which is far less than what you’re entitled to or what you were expecting then you have to hire a lawyer to help you defend your claims in court.

Lastly, even after paying high court fees, there is no guarantee whether you will win the case or not.

Why do insurance companies delay, deny, defend?

Well, the answer is simply the “money.” The smaller the claim an insurance company offers to the clients, the more profit they will gain. At the end of the day, insurance companies are also there in the market to do business and make a profit. The more the profit insurance companies gain, the more they are likely to invest in advertising, perks, new facilities, and bonuses.

How to protect yourself against delay, deny, defend?

The best way to protect yourself against this tactic is awareness about it. You must know that the insurance claims process is time-consuming and arduous, and the initial settlement offered by your insurer may not be the best you can get. Plus, whatever happens, you need to be in control.

We have well-trained professionals who know all the methods and techniques to deal with insurance claims.

Our Testimonials

A couple of months ago, my car broke down in the middle of the road. ExpressWay collision not only helped me with towing but also repaired my car overnight and gave it the next morning. I am pleased with the services offered by them. I would highly recommend them.

Steven Lewis

I am really thankful for the repair services provided by ExpressWay Collision. The technicians were cordial yet professional. They were quick in delivering their services. I would highly recommend them for any auto body repair issues.

Carol Parker

My car had a noticeable dent and scratch on the left side of it. I got them repaired at Expressway Collision and got a pretty good deal. I am happy with the way my car looks now. Thanks guys!

Noah Mitchell

I am glad that I hired the services of Expressway Collision because my vehicle started showing signs of mechanical issues. I would definitely say that the services offered were of top quality. Highly recommended!

Adney Scott

I opted for car dent removal services with Expressway Collision and I must say that I am truly impressed with the services. My car is in better condition now. Kudos to Expressway Collision and the team.

Charles Harris

I was looking for light trucking services to tow my vehicle after a collision. I called ExpressWay Collision for assistance. I must say that I was very pleased with the their service and how quickly they arrived. I would would definitely recommend them to anyone who needed a light duty tow job in the area!

John Scanlan

The condition of my vehicle was very bad after I had a pretty serious collision. I was looking for mechanical assistance and came across ExpressWay Collisions. I am totally impressed by the quality of their services and their affordable prices. Kudos to the team at ExpressWay Collision.

Angela Martin

I hired ExpressWay Collision for unibody repair guidance for my wrecked vehicle. The staff here was very courteous and gave me a fair and honest quote. They give good guidance and are available 24/7 for help when you need them. I would highly recommend ExpressWay Collision.

Neil Tyson

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